Request a return

Making a return is simple. Please follow these steps to make a return.

1. Send your request

The return request can be sent by filling in the form below. Then wait for the authorization from Pastorelli Sport.

2. Return validation

Wait for the authorization from Pastorelli Sport.

3. Preparation of the package

Upon authorization, prepare the package using the original packaging, if possible. Insert available references (order number or email) into the package to facilitate the return process.

Send the package to our address: Pastorelli Sport SRL – Via Calamandrei 120/R 52100 Arezzo, Italy – tel: 0575-382275

4. Verification of the package and refund

Upon receipt of the goods, after the necessay checks, the refund will be made for the amount communicated during authorization or the goods will be replaced as appropriate. To be completed the refund takes 2-4 days from the receipt of the package.